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Privacy Policy

as of December 2018

Website operators and controllers of data processing
VIENNA SIGHTSEEING TOURS - Wiener Rundfahrten GmbH & Co. KG
Opernring 3-5, Top 508-529, 1010 Vienna, Austria
Telephone: 0043 (0)1 712 46 83 - 0
Web: www.viennasightseeing.at
E-Mail: office@viennasightseeing.at

and

SALZKRAFT Salzburger Kraftwagen-Verkehrsgesellschaft m.b.H.
Mirabellplatz 2, 5020 Salzburg, Austria
Telephone: +43 – 662 – 88 16 16
Fax: +43 – 662 – 87 87 76
Web: www.salzburg-sightseeingtours.at
E-Mail: info@salzburg-sightseeingtours.at

For more information about our companies, please refer to the legal notice section of our websites.

Purposes of processing:
We perform various processing operations that are relevant to you as website visitors, specifically: website tracking and cookies:

• to enable you to use our websiteto identify you as a user in our system
• to send you notifications on issues of security
• to detect fraud and abuse and to prevent harmful activities
• to evaluate risks
• to customise your user experience
• to be able to provide you with customer service

Cookies
We collect data such as the IP address, location, type of browser, domain name, operating system, access times and length of stay from all visitors to our website. The IP address and user location are collected in a cookie to redirect the user to the appropriate language. This cookie is stored in a browser until it is deleted. If a private browsing window is used, the cookies will be deleted at the end of the user’s session. The language settings of a browser are also used to redirect the user to the appropriate language.

Together with our marketing service providers, we use automated data collection tools. These may include: web beacons, cookies, embedded web links and other commonly used information gathering tools to analyse trends, administer the site and track users’ movements on the site, and gather demographic information about all users as a whole. We can receive reports based on the use of these technologies, both at an individual and aggregated level.

To control, update or limit the use of cookies, please select the browser you are using and follow the instructions: Chrome, Internet Explorer, Safari, Firefox, Opera, Edge.

Data collection and data processing on our website www.hoponhopoff.at
We collect information to improve our website. However, we do not associate this information with any other data we collect from you. We collect this information to analyse trends and to make our services and our website even more useful to you.
Vienna Sightseeing and Salzburg Sightseeing uses third-party providers to collect and analyse this information. These service providers are contractually prohibited from using your data in any way other than in connection with our website. For example, we collect data about the type of device you are using, the version of your operating system and your device ID. We also collect location-based information.
The following partners may store cookies, tracking technology and pseudonymous profiles:
*) Cloudflare
This website uses Cloudflare for site security and the prevention of DDoS and bot attacks. For more information about the company and its privacy policy, please visit https://www.cloudflare.com/security-policy.
*) Use of Google Analytics
Vienna Sightseeing and Salzburg Sightseeing use Google Analytics to analyse website use. The data generated in this context are used to optimise the website and advertising measures.
Google Analytics is a web analytics service operated and provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes the website usage data on our behalf and is contractually obliged to take measures to ensure the confidentiality of the data it processes.
When you visit our website, the following data, among others, will be recorded:

• pages accessed
• your behaviour on the pages (e.g. clicks, scrolling behaviour and length of stay)
• your approximate location (country and city)
• your IP address (in truncated form so that no unambiguous identification is possible)
• technical information such as your browser, internet service provider, device and screen resolution
• the source of your visit (i.e. the website or advertising medium through which you came to our website)

These data will be transmitted to a Google server in the United States. Google has undertaken to comply with the data protection provisions of the EU-US Privacy Shield framework.
Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID to recognise you when you return to the website.
The recorded data are stored together with the randomly generated user ID, which allows for the evaluation of pseudonymous user profiles. These user-related data are automatically deleted after 14 months. Other data are retained indefinitely in aggregated form.
In case you do not agree to your data being collected, you can prevent this by installing the browser add-on to deactivate Google Analytics.
(Source: traffic3.net)

Contact us
If you have questions or concerns regarding your privacy or security on our website and in connection with the exercise of your rights to information, correction, deletion, restriction and data portability, you can contact us at office@viennasightseeing.at or info@salzburg-sightseeingtours.at. If you believe that the processing of your personal data (IP address) violates the data protection law or your data protection claims have otherwise been violated, you are free to lodge a complaint with the Austrian Data Protection Authority. The website of the Data Protection Authority is www.dsb.gv.at.